Terms of service

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "the User," or "the Customer") and Khiam for Hijab Clothing ("we," "us," or "our"), the operator of the Khiam for Hijab Clothing website available at https://khiam.store/ ("the Website"). These Terms govern your access to and use of the Website, the placing of orders, and the purchase of products and services from us.

By accessing, browsing, registering on, or making any purchase through the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, along with the Privacy Policy and the Return and Refund Policy, all of which are incorporated as an integral part of these Terms. If you do not agree to them, you must not use the Website.

2. Eligibility

You may use the Website and place orders only if you have reached the legal age of majority in your jurisdiction and possess full legal capacity to enter into binding contracts. By using the Website, you represent and warrant that you meet these requirements and that all information you provide is true, accurate, current, and complete. We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access when eligibility cannot be reasonably verified.

3. Use as a Guest

You may browse the Website and place orders without creating a permanent account. You remain responsible for the accuracy of the information you provide at checkout, including billing and shipping details, and for ensuring your email address and phone number are correct in order to receive notifications related to your order.

4. Accuracy of Information

We make reasonable efforts to ensure that the information displayed on the Website — including product descriptions, images, specifications, prices, and availability — is accurate and up to date. However, errors or omissions may occur, and we do not guarantee that all content is free of inaccuracies. Product colors shown on the Website may differ slightly from the actual product due to screen settings and photography conditions. We reserve the right to correct any errors and update information at any time without prior notice.

5. Orders and Order Acceptance

The display of products on the Website constitutes an invitation to treat, not a binding offer. When you place an order, you are making an offer to purchase the selected products at the listed price under these Terms. Your order remains subject to our acceptance. A binding contract is formed only when we send an order confirmation email or ship the products, as applicable.

We reserve the right to refuse, cancel, or restrict any order at our discretion, including without limitation in the following cases:

  • The product is unavailable or out of stock.
  • There is an error in the price or description on the Website.
  • The order is suspected of being fraudulent or in violation of these Terms.
  • The shipping address is outside our delivery coverage.
  • We are unable to verify your payment or identity.

If we cancel an order after payment has been received, we will refund the corresponding amount in accordance with our Refund Policy.

6. Prices and Availability

Prices are displayed in the currency shown on the Website and may or may not include applicable taxes, as specified at checkout. Shipping fees, customs duties, and other charges (if any) are calculated and displayed separately before you confirm your order.

Prices and availability are subject to change without notice. The price applied to your order is the price displayed at the time the order is placed, subject to correction in cases of obvious pricing errors. We are not obligated to fulfill orders placed at an incorrect price and may cancel such orders and issue a refund.

7. Product Descriptions

We strive to describe our products as accurately as possible. We offer physical products. Product images are for illustrative purposes only, and the actual product may differ slightly in appearance. Where applicable, sizes, weights, capacities, dimensions, and measurements are approximate. We do not warrant that product descriptions or other content on the Website are complete, reliable, current, or error-free.

8. Payment Terms

We accept payments via Cash on Delivery. By providing payment information, you represent that you are authorized to use the payment method and that all related information is true, accurate, and complete. Payments are processed securely by our payment partners, and we do not store complete card details on our servers.

If a payment is declined, cancelled, reversed, or fails for any reason, we reserve the right to suspend or cancel the order, withhold delivery, and request an alternative payment method before proceeding. You are responsible for any fees, costs, or losses we incur as a result of unauthorized chargebacks or fraudulent payment activity.

9. Shipping and Delivery

We aim to ship and deliver orders within the estimated timeframes shown at checkout. However, all delivery dates and times are estimates only and are not guaranteed. Actual delivery times may vary depending on destination, carrier performance, customs clearance, public holidays, weather, and other factors beyond our control.

Risk of loss and title to the products pass to you upon delivery to the address you provided. You are responsible for ensuring the accuracy of the shipping address and for having someone available to receive the order. Additional fees may apply in the event of failed delivery, redirection of the shipment, or its return to sender due to incorrect address information.

10. Delay and Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including without limitation acts of God, natural disasters, epidemics, war, civil unrest, terrorism, strikes, labor disputes, government actions, supply chain disruptions, network or power outages, and carrier delays.

11. Promotions, Coupons, and Discounts

We may from time to time offer promotional codes, discounts, or special offers. Each offer is subject to its own terms, which may include eligibility restrictions, product restrictions, minimum spend requirements, expiration dates, and non-combinability with other offers. Codes are non-transferable, have no cash value, and may be modified or withdrawn at any time without notice. Misuse of promotions may result in order cancellation and forfeiture of discounts.

12. Cancellation

You may request to cancel an order before it has been shipped by contacting us at abdallahali81996@gmail.com. Once an order has been shipped, it cannot be cancelled but may be returned in accordance with the Return and Refund Policy. Detailed cancellation rules for each product category are set out in that policy.

13. Returns and Refunds

Returns, refunds, and exchanges are governed by the separate Return and Refund Policy, which forms part of these Terms. By placing your order, you acknowledge that you have read and accepted that policy. The standard return period is 14 days from the date of delivery, subject to the terms set out in that policy.

14. Prohibited Uses

You agree not to use the Website, products, or services for any unlawful, harmful, or abusive purpose. Among other things, you may not:

  • Violate any law, regulation, or third-party right.
  • Infringe upon intellectual property, privacy, or copyright rights.
  • Upload, post, or transmit any content that is unlawful, defamatory, obscene, threatening, harassing, or inappropriate.
  • Engage in fraud, identity theft, or misuse of payment tools.
  • Use bots, scraping tools, or any automated means to access, copy, or monitor any part of the Website without our prior authorization.
  • Attempt to interfere with the operation of the Website, including introducing viruses, launching denial-of-service attacks, or attempting unauthorized access.
  • Reverse engineer or decompile the Website's underlying software, except to the extent permitted by law.
  • Resell products purchased from the Website or exploit them commercially without our prior written permission.

15. Intellectual Property Rights

All content on the Website, including without limitation text, graphics, logos, icons, images, audio and video clips, digital downloads, databases, and software, as well as the overall design, is the property of Khiam for Hijab Clothing or its licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content from the Website without our prior written permission.

16. User-Generated Content

If you post reviews, comments, images, suggestions, or other content ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content through any medium, in furtherance of our business. You represent that you own or have the right to grant this license and that the content does not infringe any third-party right or any law.

We reserve the right (without obligation) to monitor, review, edit, or remove User Content at our discretion.

17. Third-Party Services and Links

The Website may contain links to third-party websites, services, or resources that we do not own or control. Such links are provided for convenience only, and we do not endorse or assume responsibility for any third-party content, products, or services. Your use of any such service is subject to its own terms and policies.

18. Disclaimer of Warranties

The Website and all products and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Khiam for Hijab Clothing, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of profits, revenue, data, goodwill, or business opportunities, arising from your use of or inability to use the Website, or any products or services purchased through it, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of these Terms or the Website shall not exceed the amount you paid us for the product or service giving rise to the claim during the six (6) months preceding the event giving rise to liability.

20. Indemnification

You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, agents, and licensors, from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (1) your use or misuse of the Website; (2) your breach of these Terms; (3) your violation of any law or third-party right; (4) any User Content you post.

21. Suspension and Termination

We may suspend or terminate your access to the Website, your account, or any specific service at any time, with or without notice, for any reason, including suspected violation of these Terms or applicable law. Upon termination, all rights granted to you under these Terms shall cease, and provisions that by their nature should survive termination (including intellectual property, disclaimer of warranties, and limitation of liability) shall remain in effect.

22. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to the Website shall be governed by and construed in accordance with the laws of Egypt, without regard to conflict of laws principles. The competent courts of Egypt shall have exclusive jurisdiction over any dispute, unless mandatory consumer protection laws of your country of residence provide otherwise.

Before initiating any formal proceedings, you agree to attempt to resolve the dispute amicably by contacting us at abdallahali81996@gmail.com.

23. Severability

If any provision of these Terms is held by a competent court to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to make it enforceable while preserving its intent.

24. Waiver

No waiver of any provision of these Terms shall be deemed a continuing or subsequent waiver of that provision or any other. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

25. Entire Agreement

These Terms, together with the Privacy Policy and the Return and Refund Policy, constitute the entire agreement between you and us regarding the Website, and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the same subject matter.

26. Changes to These Terms

We reserve the right to modify these Terms at any time by posting an updated version on the Website. Changes take effect immediately upon posting. The "Last Updated" date at the top of these Terms indicates the date of the most recent revision. Your continued use of the Website after updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

27. Contact Information

If you have any questions, comments, or requests regarding these Terms, please contact us: